Shipping policy
Shipping Policy
At Skult, we are committed to delivering your orders efficiently and securely. Please review our shipping terms below.
Shipping Timeline
We process all orders within 1-2 business days. Once your order is dispatched, delivery typically takes 7-15 business days, depending on your location and customs procedures. International orders may experience additional delays due to customs clearance.
Shipping Regions
Skult ships worldwide. Shipping costs and delivery times vary based on destination country and selected shipping method at checkout.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this number to monitor your package's progress in real-time through our carrier's tracking system.
Customs and Import Duties
For international orders, customers are responsible for any applicable customs duties, taxes, or import fees. These charges are determined by your country's customs authority and are not included in our shipping costs.
Shipping Delays
While we strive to meet our delivery windows, unforeseen circumstances such as weather, carrier delays, or customs hold-ups may occur. We are not liable for delays beyond our control. If your order exceeds 20 business days without arrival, please contact our support team.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, contact us immediately at adsskult@gmail.com with photographic evidence. We will work with the carrier to resolve the issue or arrange a replacement or refund.